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KATHMANDU: In a significant development, a social media company with over 100,000 users is gearing up to establish an office in Nepal, following new guidelines from the Ministry of Communication and Information Technology. The guidelines, outlined in the year 2023, categorize social media users into two groups based on their numbers.
For platforms with less than 100,000 users, they fall into the small category, while those exceeding this threshold are considered large social media platforms. The latter is now mandated to open a Point of Contact (POC) office in Kathmandu, responsible for the mandatory monitoring of residential complaints and supervision of self-regulation.
The Point of Contact office will actively address grievances related to social media usage, ensuring compliance with regulations set by the authorities. The Ministry of Communication and Information Technology will be informed about the establishment of the Point of Contact, including details regarding its activation or deactivation.
According to the guidelines, content sent contrary to regulations must be deactivated within 24 hours by the social media platform. Financial transactions related to the operation of social media platforms will be conducted through the banking system, as mandated by the Ministry of Communication.
Additionally, special provisions have been made in the guidelines to prioritize addressing grievances related to women, girls, and sexual minorities, ensuring their concerns receive primary attention.
The Ministry of Communication has the authority to provide necessary guidance to social media platforms, Point of Contact, and related organizations as deemed appropriate.
These new regulations aim to ensure responsible and regulated use of social media platforms, maintaining a balance between freedom of expression and preventing misuse of the platforms. The government emphasizes the importance of self-regulation and adherence to these guidelines for a safer and more accountable online environment.
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